Privacy Policy

This privacy policy sets out how Prevail Health Solutions LLC protects and uses any information that you provide Prevail Health Solutions when you use this website.

Prevail Health Solutions is committed to ensuring that your privacy is protected. We will ask you to provide certain information by which you can be identified when using this website; you can be assured that it will only be used in accordance with this privacy policy. The information collected from the internet-based intervention will be used to measure the validity of the VetsPrevail Program.

Prevail Health Solutions may change this policy from time to time by updating this page. This policy is effective from July 15, 2009.

Personally Identifiable Information

We use your personal information that you provide to respond to your questions, provide you the specific services you select and send you emails about Site maintenance and updates. We may collect the following personally identifiable information:

  • First, middle and last name.
  • A home or other physical address, including street name and name of a city or town.
  • An email address
  • A cell phone number
  • Demographic information such as ethnicity, preferences and interests
  • Other information relevant to product related surveys, personal well-being, intervention schedule and activity ratings
  • Instant Messaging communication carried out between you and Prevail Health Solutions

All personally identifiable information collected complies with the California Online Privacy Protection Act of 2003. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • Providing clinical trial compensation by postal mail.
  • Send you reminder notifications through text message and email.
  • Provide collaborating third parties with statistical information related to the intervention. The information will not be used to identify any individual participant.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place appropriate electronic and managerial procedures to safeguard and secure the information we collect. You must be register to use VetsPrevail. Once you register you will create a unique username and password. Prevail does not have access to your password, if you lose or forget your password you will need to reissue yourself a new password.

Although Prevail Health Solutions makes every reasonable attempt to secure your information, there is always some risk in transmitting information over the internet. Although we take appropriate measures to protect your information, we cannot guarantee that the personal information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Policy.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie does not gives us access to your computer or any personal information about you, other than the data you provide us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, we do not have any control over that other website. Therefore, we are not responsible for the protection and privacy of any information which you provide while visiting other sites. Such sites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to any other website you visit.

Controlling your personal information

Access to your personal information is readily available through the profile editing tools. You may modify your profile information at any time by logging into your account. Information will be updated immediately. We will not sell, distribute or lease your personal information to third parties unless required to do so by law. You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to:

Prevail Health Solutions
641 W Lake St STE 304
Chicago, IL 60661

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible, at the address above. We try to answer all inquiries within a reasonable time, but may not always be able to do so. In addition, if you have questions or concerns about this Privacy Policy, please contact us at info@prevail.com

We reserve the right to change this Privacy Policy at any time. When we do, we will post changes to the Privacy Policy on our site only and we will also revise the "last updated" date at the bottom of the Privacy Policy. Your continued use of this Site constitutes your agreement to this Privacy Policy.

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